Forum Discussion

Mommacowhick08's avatar
Mommacowhick08
Reel Rookie
3 years ago

Keeps kicking me out of my apps and back to the home screen

Help! So on apps especially Hulu, prime and HBO max within minutes of beginning a show it kicks me off and back to the home screen. This just started about a week ago and I just deleted and reinstall...
app playback
RokuJohnB's avatar
RokuJohnB
Community Moderator
2 years ago

Hi demetrius,

Greetings from the Roku Community, and thanks for keeping us posted!
We appreciate the effort that you have put into troubleshooting the issue. Can you please provide the following information that we have asked for above? Once we have this information, we'll be able to pass it along to our appropriate Roku team for further investigation.

We look forward to hearing from you soon.

Thanks,

John