Forum Discussion
Mia08 ... hi, I'm not sure if this is what solved it for me or if it was indeed a software glitch that got fixed thru a silent automatic update.. but I disabled the bandwidth saver AND also the screensaver and stopped experiencing being booted back to the Home screen. The remote is not the reason, bc one can use the Roku app for remote control (and for voice control, don't waste money on the expensive remote) and still experience the booting. The bad part about Roku is, whether you have the TV or the streaming device, any updates they release happen invisibly in the background; they don't notify you of it, the only way you know is if you look at the About section and make note of what software version is listed, eventually you'll see a different one and go AHA, it was updated! I really really think this booting issue is the result of a buggy software update... but as I said, when I changed the bandwidth saver and screensaver start time, it worked for me. Also, if this helps any, here's Roku's customer service number: (816) 272-8106 ..they're really not much help but sometimes it at least makes you feel better to be able to complain to a company, y'know?? Good luck, hun ❤️❤️
- Mia083 years agoReel Rookie
AnnoyedLady Clarification: the bandwidth saver is a feature in the tv settings you are referring to to disable right ? I’m going to check it out and also disable the screensaver.
will try the above and see how that goes 🤞🤞🤞🤞🤞🤞
thank you for your help. I’ll let you know how things fair