Forum Discussion

toost19's avatar
toost19
Newbie
2 months ago

keeps going black screen during the live Brewers game

Streaming feed on app (Firestick) keeps glitching and the screen goes black for several seconds. This is also happening on friend’s tv so it is not a problem with my tv, equipment, internet etc. 

app playback
live tv
roku channel

1 Reply

  • RokuRhea-V's avatar
    RokuRhea-V
    Community Moderator
    2 months ago

    Hey toost19​,

    Thanks for flagging this issue!

    I understand you're having playback issues with the Brewers game during the live broadcast. 
    Try these steps:

    1. Restart your Roku device: Go to Settings > System > Power > System restart > Restart Now.
    2. Reinstall the channel: After your Roku device restarts, visit the Roku Streaming Store and add the channel again
    3. Update the Channel: Press the * button on the remote with the channel tile highlighted, then choose Check for Updates.

    You may visit here for more info.

    I hope this helps!

    Roku Community team