Forum Discussion

johnnycash's avatar
johnnycash
Streaming Star
10 days ago
Solved

Kanopy app delay and grayed icons

Anyone having trouble with this app on roku? It's slow to scroll  and half of the icons are gray squares. I have tried just about everything. 

app discussion
app playback
  • RokuTakashi's avatar
    RokuTakashi
    9 days ago

    Hi, johnnycash​ 

    Thanks for reaching out.

    I understand that you've encountered an issue with the Kanopy app on Roku, and I appreciate your efforts in troubleshooting the issue.

    For this matter, you may want to contact the Kanopy app's support team for assistance. They can provide support regarding an issue with their app.

    To contact them, refer to Kanopy Support

    Hope this helps.

    Thanks,

    Roku Community Team

1 Reply

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    9 days ago

    Hi, johnnycash​ 

    Thanks for reaching out.

    I understand that you've encountered an issue with the Kanopy app on Roku, and I appreciate your efforts in troubleshooting the issue.

    For this matter, you may want to contact the Kanopy app's support team for assistance. They can provide support regarding an issue with their app.

    To contact them, refer to Kanopy Support

    Hope this helps.

    Thanks,

    Roku Community Team