Just purchased an a weather spp

What is the name of the app? How did you purchase it?

Hi Denisewiley,

Thanks for letting us know about the issue with the Weather App! It's best to get in touch with their support team directly since they can sort it out for you. Just a heads up, all the app’s features, accounts, and settings are managed by their service providers.

Hope it gets sorted out soon!

Cheers,
Roku Community Team