just bought max from Roku
When Max app comes up it starts then closes itself out. How do I get it to run?
Forum Discussion
4 Replies
Can I add max also to play on my laptop if it won't play on my tv. It does say 2 devices, but how do I add it to my laptop.
Sometimes you can find a trick to make it work, but generally, you shouldn’t expect a subscription bought via some platform (Roku, Fire, Apple etc.) to work outside that platform. If you want to make subscriptions work cross-platform, it’s better to make the subscription directly via the content provider’s website, then sign in to the subscription on various platforms. Make sure you sign in and don’t sign up, which will give you two subscriptions.
Hi, JamesBond44.
Welcome to the Roku Community!
Thanks for letting us know about your issues accessing the Max app on your Roku. We'd love to help you find the best resolution.
Kindly follow the steps provided below precisely:
- Remove the channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
- Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
- Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel
You may also check our support article dedicated to this: How to resolve a channel playback issue
Keep us posted on how it goes and we'll go from there.
Best regards,
CarlyJust fyi, I looked for the Remove option, but it wasn't there
