Solved
ITVX blank screen after 6 hours
Right over the past few months, I’ve been in touch with ITX Help on Twitter as both my Roku 4K devices keep showing a blank screen after 6 hours of live TV streaming. We’ve actually timed it to 6 ho...
Hi Roy76
Thanks for letting us know about the issue you're experiencing.
It looks like Bandwidth Saver is disabled on both of your Roku devices, therefore, you were able to stream other channels (aside from ITVX) non-stop or for a longer period of time. With that being said, we recommend you continue working with the channel developer since many channels on Roku are developed and maintained by the channel provider themselves.
Furthermore, please note that some streaming channels employ their own mechanism to cease data usage after a specific period of inactivity. These features will not be affected when you disable Bandwidth Saver.
I hope this helps!
All the best,
KarizaIssue has been fixed after I factory reset the boxes.
