There could be a few different things causing the issue you're experiencing with your Roku players. Here are a few potential causes and troubleshooting steps you could try: Check your network connection: Make sure that your Roku players and your Plex server are connected to a stable and fast network. If the network connection is slow or unstable, it could cause issues with playback. Check the media file itself: It's possible that the media files you are trying to play are corrupted or not properly encoded. You may want to try transcoding the media files using a different software to see if that resolves the issue. Check the settings on your Plex server: Go to the settings on your Plex server and ensure that the "Direct Play" and "Direct Stream" options are enabled for the type of media you are trying to play. You may also want to try disabling the "Optimize for streaming" option. Check for any updates to the Plex app on your Roku: Make sure that you are using the latest version of the Plex app on your Roku players. You can check for updates in the "My Channels" section of the Roku home screen. Restart your Roku players and your Plex server: Sometimes simply restarting the devices can resolve playback issues. If none of these steps help, you may want to try reaching out to the Plex support team for further assistance. They may be able to provide additional troubleshooting steps or help you identify the cause of the issue.
