Forum Discussion

KJM-UK's avatar
KJM-UK
Reel Rookie
2 years ago
Solved

is there any way for a UK user to add Viki App ?

Hi,

The Viki app is available for various countries on Roku.

For some reason, for UK, we can't search and add it. Its on other platforms in the UK, like AppleTV,

Is there any work-around that I can do, so that I can use the App on my Roku ?

Thank you.

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  • makaiguy's avatar
    makaiguy
    2 years ago

    Roku is very careful to only make apps available to regions specifically authorized by the individual channel developers.   Contact the folks at Viki and tell them you need to have them authorize the Roku version of their app being released in the UK.

    https://support.viki.com/hc/en-us/requests/new

3 Replies

  • KJM-UK's avatar
    KJM-UK
    Reel Rookie
    2 years ago

    Hi,

    Roku has the Viki app for some countries, but does not have it for UK users.

    Please can it be added ? Viki App is available in the UK other platforms like AppleTV, but I love my Roku, and done want to buy an AppleTV just for this app.

    Thank you very much.

    • makaiguy's avatar
      makaiguy
      Community Streaming Expert
      2 years ago

      Roku is very careful to only make apps available to regions specifically authorized by the individual channel developers.   Contact the folks at Viki and tell them you need to have them authorize the Roku version of their app being released in the UK.

      https://support.viki.com/hc/en-us/requests/new

      • KJM-UK's avatar
        KJM-UK
        Reel Rookie
        2 years ago

        I did speak to Viki. They say:

        “To clear up any confusion, please be aware that the Viki channel may not be accessible in every region as we rely on Roku's billing system. Although we continuously strive to enhance the community's enjoyment of Viki, we lack influence over Roku's decisions regarding the expansion of its services and support for various regions.”

        So it’s an issue with the Roku billing system in the U.K. ?