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LZCenter's avatar
LZCenter
Channel Surfer
3 years ago

IPhone not streaming to Roku Express+

This problem gets talked about, but I am posting this because I can’t find any answer. Various standard troubleshooting articles, but not this one.  Here goes.

I have three Roku devices, but can only stream my iPhone to one of them.  It works on my Streaming Stick+ but not my two Express+ ones.  I have confirmed that both of them, 3931RW, support streaming and both are on 12.0. I have confirmed that streaming is on for both devices. 

When I bring up the IOS mirroring menu, these two devices will show up intermittently and then, suddenly disappear.

Separately, streaming to my Apple TV works fine on the TV with one of the 3931s. 

Ideas gratefully accepted. Thanks. 

app playback

6 Replies

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    • LZCenter's avatar
      LZCenter
      Channel Surfer
      3 years ago

      I've already read this.  It doesn't address anything other than general guidelines.  None of those things work.  As I said, this is really unusual.  Hoping to hear from someone who has experienced the same thing.

       

      Thanks,

       

      Dan

      • RokuEuniceL's avatar
        RokuEuniceL
        Retired Moderator
        3 years ago

        Hi LZCenter,

        Thanks for keeping us updated here in the Roku Community!

        We're glad to assist you with your problem with using Airplay on your Roku Express+. We'd like to know more about the issue that you are experiencing so we can assist you further. What troubleshooting steps have you taken so far? Please try to restart your Roku Express+ by unplugging it from the wall outlet and plugging it back in after a minute or by navigating to Home > Settings> System> System Restart. We also suggest that you restart your mobile phone and ensure that the software version is updated and supported. If all else fails, please try to re-set up your Apple AirPlay and Homekit and ensure that AirPlay is enabled.

        We'll be waiting for your updates.

        Kind regards,

        Eunice