Forum Discussion

maegess's avatar
maegess
Newbie
3 years ago
Solved

ION Channel Commercial Repeating

My ion channel repeating the people commercial with the weird elevator music over and over for an hour on all ion channels 😭

content
  • RokuTakashi's avatar
    RokuTakashi
    3 years ago

    Hi maegess,

    Welcome to the Roku Community!

    Thanks for letting us know about the commercial behavior you have experienced with the ION channel. It may be best to contact the channel provider's support directly and let them know about the commercial content you have experienced. Most channels on the Roku platform are developed and maintained by the channel providers themselves.

    Thanks for your understanding regarding this matter.

    All the best,
    Kash

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  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    3 years ago

    Hi maegess,

    Welcome to the Roku Community!

    Thanks for letting us know about the commercial behavior you have experienced with the ION channel. It may be best to contact the channel provider's support directly and let them know about the commercial content you have experienced. Most channels on the Roku platform are developed and maintained by the channel providers themselves.

    Thanks for your understanding regarding this matter.

    All the best,
    Kash