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marvelmole's avatar
marvelmole
Reel Rookie
4 years ago
Solved

internet provider not listed

I have tried to add a few different channels like Fox News and Hallmark they give me a website to log in to like  foxnews.com/connect  and a code pops up. Then they ask for my internet provider. Mine is not in the list Infinite Internet Corp. I have called my internet provider and they tell me they can not add it it is up to Roku and i can not seem to be able to talk to anyone at roku What the world is going on here.

  • The channels you listed require a TV provider. Not an internet provider. In order to view content on those channels you need to have a paid TV provider. The channel even tells you this before you installed it 

    With the Fox News app you can:

    -Watch Fox News Channel 24x7 without a cable box*

    -Catch up on episodes of your favorite Fox News shows* or watch FREE highlights.

    -View FREE live streaming coverage of major news events and enjoy exclusive content only available online.

    -Browse Fox News coverage of the biggest stories of the day.

    -Stay across the latest US, World, Politics, Entertainment, Technology, Health, and Science news.

     

    * US Only, TV Provider login required

     

    For help and support visit: http://www.foxnews.com/help

    Discover other ways to get Fox News at: http://www.foxnews.com/apps

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  • The channels you listed require a TV provider. Not an internet provider. In order to view content on those channels you need to have a paid TV provider. The channel even tells you this before you installed it 

    With the Fox News app you can:

    -Watch Fox News Channel 24x7 without a cable box*

    -Catch up on episodes of your favorite Fox News shows* or watch FREE highlights.

    -View FREE live streaming coverage of major news events and enjoy exclusive content only available online.

    -Browse Fox News coverage of the biggest stories of the day.

    -Stay across the latest US, World, Politics, Entertainment, Technology, Health, and Science news.

     

    * US Only, TV Provider login required

     

    For help and support visit: http://www.foxnews.com/help

    Discover other ways to get Fox News at: http://www.foxnews.com/apps