Forum Discussion

Saturnmanrings's avatar
Saturnmanrings
Newbie
2 years ago

International Compatibility

I want to buy a Roku & use it at my home in Brazil. Does anyone know if Roku is compatible internationally? 

6 Replies

  • renojim's avatar
    renojim
    Community Streaming Expert
    2 years ago

    To add to what Strega2 said, bear in mind that if you purchase and set up a Roku in one region/country and take it to another you may have issues.  If you're purchasing it, setting it up, and using it all in Brazil you shouldn't have any problems.  If you're purchasing it somewhere else, wait until you get to Brazil to set it up or factory reset it when you get there.

    • Tcloree333's avatar
      Tcloree333
      Reel Rookie
      2 years ago

      I need help! I recently moved from the US to Canada. I had a Roku acct previously in US. Once I got to Canada I bought a new Roku device here and during set up i tried to create a new Roku account but it defaulted me to the previous US one. I can’t download Canadian Apps, even thought this device was purchased in Canada. Please help! I am paying for Crave and cannot access it! Thank you! 

      • renojim's avatar
        renojim
        Community Streaming Expert
        2 years ago

        You need to create a Roku account that's associated with Canada.  Cookies or data saved by your browser are probably interfering with the process.  Try using a different browser or a private/incognito browser window when you create your new Roku account at https://my.roku.com.