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I am totally furious about this. In addition I have been being charged for this subscription. If I could I would roll back the software update.
I am totally furious about this. In addition I have been being charged for this subscription. If I could I would roll back the software update.
If Roku can't handle keeping their subscriptions updated and working with the companies then I'm going back to using my TV instead.
Really furious. How long is this been going on and I've been paying for it?
No way to contact Roku and get a refund.
Jan 30, 2023 update for anyone who is having trouble with any of Roku's Innovative Language channels...
I have finally received an email from innovative language certainly not Roku who never handles things properly.
They advised me that their team is making a decision regarding continuation on Roku so we should know some point in the future. I will post a response as soon as I get further information from innovative language.
- RokuDanny-R3 years agoRetired Moderator
Thanks for the post.
For more information about a channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.
Thanks,
Danny- TorianEC3 years agoStreaming Star
Regards and thanks, Danny. As Roku for a moderator I would think you might've read the earlier post that I made saying that I had already contacted them. They said they would advise what they've decided to do. Apparently your upgrade doesn't work with their software.
Thanks again.
- TorianEC3 years agoStreaming Star
I have spoken with the people at innovative language extensively and they have advised me that they have decided for now not to be on Roku. They did not say why, but that's their response.
- MsCasey3 years agoNewbie
TorienEC thank you for investigating the problem. Roku needs to remove the apps and stop charging people for apps that don’t work.