Forum Discussion

Beardoof's avatar
Beardoof
Newbie
3 years ago

Innovative language no longer available

Innovative languages, innovative Japanese and innovative Arabic channels don’t work anymore. When I try to open the Chanel, it shows « innovative language » is no longer available. And I do have a su...
RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
3 years ago

TorianEC

Thanks for the inquiry.

For account and billing related issues, please reach out to our Support team directly here for your 'Account, payments & subscriptions' issue. They will be able to further assist you.


Thanks,
Danny

TorianEC's avatar
TorianEC
Streaming Star
3 years ago

I have been on the phone with Roku and innovative language all day. I have no problem with my account. Others have stated that this is due to the software update to 11.5 and I agree. If you're not a technical support person don't make comments. If you had read what other people have written you see this has nothing to do with my subscription or account. It has to do with Roku who excepts no responsibility for working with their channel providers. I am totally disgusted. But thank you for trying.