Forum Discussion

Eclypse-4's avatar
Eclypse-4
Newbie
2 years ago

Im trying to get an extender but roku website is not accepting my serial number

My serial number is YG00DK754145 UNDER SETTINGS, THE NUMBER ON THE BACK OF ROKU IS C3395D754145, WONT ACCEPT EITHER. So how do I get the free extender  text 5623551188, thanQ
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renojim's avatar
renojim
Community Streaming Expert
2 years ago

Eclypse-4, do you have an Express 3900 or 3910?  The cable would be absolutely pointless since you're already using a cable.  That's why your serial number isn't being accepted.