Forum Discussion

Eclypse-4's avatar
Eclypse-4
Newbie
2 years ago

Im trying to get an extender but roku website is not accepting my serial number

My serial number is YG00DK754145 UNDER SETTINGS, THE NUMBER ON THE BACK OF ROKU IS C3395D754145, WONT ACCEPT EITHER. So how do I get the free extender  text 5623551188, thanQ
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atc98092's avatar
atc98092
Community Streaming Expert
2 years ago

Eclypse-4 look closely at the 3rd and 4th digits. Are they a zero or the letter O (maybe one of each)? The font used on the Roku screen might make it difficult to tell for certain, but the zero isn't as round looking as the letter O.