Forum Discussion

Eclypse-4's avatar
Eclypse-4
Newbie
2 years ago

Im trying to get an extender but roku website is not accepting my serial number

My serial number is YG00DK754145 UNDER SETTINGS, THE NUMBER ON THE BACK OF ROKU IS C3395D754145, WONT ACCEPT EITHER. So how do I get the free extender  text 5623551188, thanQ
app playback
RokuJohnB's avatar
RokuJohnB
Community Moderator
2 years ago

Hi Eclypse-4,

Welcome to the Roku Community!

We understand you're having trouble getting the free HDMI extender into our website. No worries, help is here. Please be aware that we have passed along your information to the Support team and they're the ones that will reach you back.

If there's anything else that we can do to assist you, please let us know.

Best regards,

John