Im not getting channels, it just spins

Hi, stringofhearts2 

Thanks for posting, and welcome to the Roku Community.

We appreciate you sharing your concern about being unable to gather any channels. We'd like to take a closer look and ask for a few more details so we can provide the best possible resolution to the issue.

• What specific Roku device you are having issues with?
• Is this the first time you encountered this? If so, when did the issue start?
• What specific app/channel are you accessing? Is this specifically with the Roku Live TV Channel Guide?

With more details regarding the issue, our team can better understand the issue, and we'll be able to assist you in resolving this matter.

Best wishes,
Kash