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mungweasel's avatar
mungweasel
Reel Rookie
3 months ago

Icelandic show "Trapped" S2 episode 9 English subtitles not working.

Is anyone else having issues like I am with S2ep9's subtitles not appearing?  I have been waiting patiently for Season 2 to pop up somewhere to stream and finally it showed up on Roku, I was beyond e...
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RokuElizer-A's avatar
RokuElizer-A
Community Moderator
3 months ago

Hi, mungweasel 

It looks like the English closed captions for Entrapped (Trapped) season 2, episode 9, aren't working on the Roku Channel app. We'll pass this on to the right team to check it out. 

We'll keep you posted as soon as we know more.

Roku Community Team

  • mungweasel's avatar
    mungweasel
    Reel Rookie
    3 months ago

    RokuElizer-A​ Any possible update on this by chance?  Just curious.  Thank you

    • RokuElizer-A's avatar
      RokuElizer-A
      Community Moderator
      3 months ago

      Thanks for following up! mungweasel​ 

      Our team is still looking into this issue, and we’ll keep you updated as soon as we have more information.

      Roku Community Team

      • mungweasel's avatar
        mungweasel
        Reel Rookie
        3 months ago

        RokuElizer-A​ I just randomly checked the episode I was having issues with and its working correctly now!  Thank you to you for getting in touch with your team to problem solve this.  And thank you to you team for implementing such a quick fix!  Excellent work all around!

        Thank you again,

        Ryan