You made me pay in order to watch NewsMax+ and you gave the option of a monthly subscription fee or an annual subscription fee. I chose and I paid the monthly fee for NewsMax+ but have not been able to watch it yet! Every time I try to watch it now, it wants me to subscribe AGAIN for the annual subscription! Please, either fix this or refund my money!! Thank you
I was a little upset too about having to pay. It's only $5 though and the fact that they are a growing company with more and more people watching is a good thing. They are broadcasting the truth about the crazy mess we are in and feeds us information that is sound and logical. Not an agenda where all the liberal stations say the same lines in-step with each other. I'm happy for Newsmax and their continued growth and outreach. It's good for the country.
I'm sure Roku will figure this out soon. Just watch on your phone or pad. It's accessible there for now.
I'm OK with the low price and subscribed annual. I'm upset because I can't get it on my roku tv.
I’m in the same situation today. I paid for Newsmax+ two days ago and still don’t have the NewsMax+ app on my Roku streaming TV. When is Roku going to fix this ?
Same with me. I paid the monthly fee and still cannot login. I joined on Nov3rd so I hope they dont try to charge me for the time I have not en ablr to login.
I paid for Newsmax+, but can’t watch it. I tried to cancel it but it won’t let you cancel. I tried to cancel to get my money back and it just said that it will cancel a year from the date that I signed up for it. I just want my money back!! So Roku send my money back to me..
Yep, and don't feel like the Lone Ranger as I'm struggling with the same thing. Cannot view any of the on demand programming since paying the annual subscription fee in early November. Someone from Roku and/or Newsmax needs to assist their paying customers, or lose them altogether.
Roku was nice enough to refund my annual subscription. I subscribed directly through Newsmax plus and I can watch through my phone and computer. The Roku Newsmax app doesn’t even give me the option to input my new user name and password though. There’s not even an option to delete the app so it can be reinstalled.
I paid for November, no NewsMax+. The Auto Renewal just paid for December, I still can't get it. Can anyone tell me how or if they resolved this problem?
Yep, and I did the same thing with an annual subscription the first week of November and have been unable to view any of the on-demand programming. The website appears to be confused on whether a customer is signed in and it asks for a monthly subscription but any attempts to accept payment prompts an error message "payment failed". This is becoming very frustrating for those of us who were regular viewers of the Newsmax programming, so we hope that our complaints are being addressed.
