Forum Discussion

getangryfatman's avatar
6 months ago

I have an active Max account through Roku but Max doesnt recognize it

My Roku account says Max is active until August 2025, but when I try to log in to Max, they don't recognize my account. 

I can't seem to find a human to help.

1 Reply

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert

    Your Max account is with Roku, not Max.  Try accessing through THE ROKU CHANNEL.