Forum Discussion
renojim
3 years agoCommunity Streaming Expert
This usually happens when your Roku account was created in a non-US region, often through no fault of your own. It's far too easy to create an account in the wrong region. The only remedy is to create a new Roku account, factory reset your devices, and link them to the new account. You may want to create your account at https://my.roku.com/signup on a computer (not a phone) in a private or incognito browser window.
- Double__R3 years agoNewbie
Thank you soooooo much! That worked! Currently enjoying The Roku Channel. Thanks again! 😃