I cannot get the NFL APP to open
I cannot get the NFL APP to open. It starts to open then reverts back to the APP. Please help.
Forum Discussion
The NFL app just quit working last week. When I click the app it tries to load and then goes back to the home screen. I also currently have an NFL+ subscription and I can't remove the app. I unplugged the TV for several minutes, logged out of my NFL account and then tried to restart everything but nothing!!! It won't even let me airplay the content from my mobile device to my TV. I am extremely frustrated. I really hope someone can help me. Thank you in advance!
Welcome to the Roku Community, Lita4202!
Thanks for letting us know about the playback issues you're currently experiencing within the NFL app on your Roku. Rest assured that our relevant team is currently looking into this.
It would be appreciated if you could provide us with the details requested above post so we can include this in the process of investigation.
We'll be looking forward to your response.
Best regards,
Carly
Hi Community users!
Greetings from the Roku Community.
We've received updates from the team and we would want you to please try launching the app again to see if the issue persists.
If so, please provide us with a Tracker ID (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID) as this would be very helpful for our investigation.
We'll be looking forward to your update.
Best regards,
CarlyHi Community users!
We appreciate your patience and understanding as we address this ongoing issue. We are currently collaborating with the NFL team and will keep you updated as soon as any updates become available.
Regards,
Carly
