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pauly1973's avatar
pauly1973
Newbie
2 years ago

i can watch the roku channel on my phone, but not on my laptop

the circle in the middle of the screen just keeps spinning....help

1 Reply

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  • RokuCarly's avatar
    RokuCarly
    Community Moderator

    Welcome and thank you for posting here in the Roku Community, pauly1973!

    We appreciate you reaching out for support. 

    In this case, this is usually a network issue for the reason of, you can still access The Roku Channel on a different device. 

    We suggest trying a different Wi-Fi network or connecting your devices to a mobile hotspot to see if there will be any difference.

    Let us know how it goes!

    Best regards,
    Carly