Forum Discussion

SarahMa's avatar
SarahMa
Newbie
9 months ago
Solved

I can’t install Disney+ channel!

Hey!

I tried to reach out to the customer support and found no help 😞 

please anyone know why I can’t download/install Disney+??

mind you I have the app in my phone and laptop.

i have the roku streaming stick 4k

App availability
content
  • renojim's avatar
    renojim
    9 months ago

    SarahMa, sorry, Roku doesn't support Saudi Arabia.  Many providers (like Disney) choose to not support their Roku apps in regions Roku doesn't support.  It doesn't matter that it's available on other devices.

3 Replies

    • SarahMa's avatar
      SarahMa
      Newbie
      9 months ago

      makaiguy 

      Saudi Arabia 

      but I have the Disney app on all my other devices so I don’t get why it would be a location issue 😞

      • renojim's avatar
        renojim
        Community Streaming Expert
        9 months ago

        SarahMa, sorry, Roku doesn't support Saudi Arabia.  Many providers (like Disney) choose to not support their Roku apps in regions Roku doesn't support.  It doesn't matter that it's available on other devices.