Forum Discussion

Potichi's avatar
Potichi
Reel Rookie
4 years ago

I can’t find Peacock TV to add

I can’t seem to find Peacock on the search bar, I’d like to add it. What do I do? 
Peacock TV Troubleshooting
RokuKariza-D's avatar
RokuKariza-D
Retired Moderator
4 years ago

Hi Potichi

Thanks for the post.

Try to add the channel from our website by clicking this link: Peacock channel. Once done, go to your Roku device and manually update your channel line up by navigating to Settings > System > System update > Check now.

Let us know how it goes!


All the best,
Kariza

Potichi's avatar
Potichi
Reel Rookie
4 years ago

Thanks, I did what you said and it is still doesn’t show up on my tv. It says it’s installed, through my phone but it’s not showing on my actual television. 

  • RokuMary-F's avatar
    RokuMary-F
    Community Moderator
    4 years ago

    Hi Potichi,

    Thanks for following up.

    What Roku model device are you using? Peacock is available in selected Roku devices.

    In addition, when you go into the account settings of your Roku device through Settings > System > About, are you using the same email that is shown?

    Keep us posted with what you find out.

    Best regards,
    Mary

    • Ak11's avatar
      Ak11
      Reel Rookie
      4 years ago

      How do I know what devices it works on? I have same issue and have 3700x roku express

  • atc98092's avatar
    atc98092
    Community Streaming Expert
    4 years ago

    Potichi again, are you located in the US? If not, where are you?