Solved
i can’t download prime video it says not enough memory
no matter how many apps i delete it still shows the not enough memory pop up i only have youtube and netflix and tubi despite the fact i had 13 apps and prime used to still work i kept 3 and it doesn...
Hi, jason_19
Greetings and welcome to the Roku Community.
The issue you have encountered is commonly related to memory issues that can be resolved with troubleshooting steps we'll provide that you can perform. To fix this issue, kindly refer to the steps below:
Remove apps that you rarely use (include Prime Video in the process.
- Navigate to the channel tile on the Roku home screen, press the star (*) key on your remote, and choose "Remove channel".
Once you've removed all the rarely used apps/channels, restart your Roku device's system.
- Next, restart your device from Settings > System > Power > System Restart (If you do not see a Power submenu, skip to the next step).
After performing these steps, kindly add and install Prime Video once again and you should be able to access it successfully.
We hope this works, and let us know if you have further concerns or inquries.
Best wishes,
Kash
