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Nettie551's avatar
Nettie551
Newbie
3 years ago

Hulu through Roku not working

I have Hulu through my Roku account. It was working fine up until a few days ago. When I select Hulu it ask me to login or start free trial. When I use my Roku name and password, it says wrong. When I try to reset Hulu password “no account for this email”. I have tried uninstalling the channel and reinstalling still nothing. My account is in good standing as Hulu was just paid Dec 27 2022. I chatted with Roku CS no help at all any suggestions?

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  • RokuKariza-D's avatar
    RokuKariza-D
    Retired Moderator
    3 years ago

    Hello Nettie551

    Thanks for the post.

    Please be advised that channel logins or authentication are handled directly by the channel developer. We suggest reaching out to Hulu's customer support team to report the issue and get help. They can resolve the error you are having with channel authentication.

    You can contact them here: Hulu Help

    We appreciate your understanding.


    All the best,
    Kariza