Forum Discussion

pseuzannh's avatar
pseuzannh
Newbie
2 years ago
Solved

HULU error P-DEV320 failure

Having the same error code. In my case, I am recording Sunday Night Football. Hulu chose to record it from the Maine affiliate instead of Boston station. I can watch the game live, but I can't access the recording. I tried restarting the Roku. Didn't help.

  • RokuERey's avatar
    RokuERey
    2 years ago

    Hi Billyrevs300,

    Thanks for joining us here in the Roku Community!

    We see that you're encountering the same error message when trying to access the Hulu channel. We're here to provide you with support. It looks like you've already tried some basic troubleshooting, and we'd like to know if following the steps below helps.

    • Remove the channel: Highlight the channel tile on your home screen and press the Star button to open the options menu. Select Remove channel and confirm.
    • Restart your Roku device: Restart the device from the settings menu. Go to Settings > System > System restart > Restart.
    • Re-install the channel: After your Roku device restarts, visit the Roku Channel Store and add the channel again.

    See for more additional help here on how to resolve a channel playback issue.

    If the issue persists, we recommend contacting the channel team for further assistance. They may need to update the channel to address the issue. Most of the channels on Roku are managed directly by the channel providers themselves.

    You can contact them here at Hulu Help Center.

    Let us know if there's any assistance the Community can offer.

    Thanks,
    Rey

3 Replies

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  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    2 years ago

    Hi pseuzannh,

    Welcome to the Roku Community!
    We understand you're having a problem with the Hulu channel. We're happy to assist you. Please try to update the channel by highlighting the channel tile, pressing the star button on your Roku remote, and selecting check for updates.

    If the problem still persists, please keep us posted.

    All the best,

    John

    • Billyrevs300's avatar
      Billyrevs300
      Newbie
      2 years ago

      Roku tv was working fine a week ago and now gives dev320 error when trying to stream. Internet connection is fine, cache cleared, rebooted etc. Uninstalled/reinstalled hulu still same result.

      • RokuERey's avatar
        RokuERey
        Retired Moderator
        2 years ago

        Hi Billyrevs300,

        Thanks for joining us here in the Roku Community!

        We see that you're encountering the same error message when trying to access the Hulu channel. We're here to provide you with support. It looks like you've already tried some basic troubleshooting, and we'd like to know if following the steps below helps.

        • Remove the channel: Highlight the channel tile on your home screen and press the Star button to open the options menu. Select Remove channel and confirm.
        • Restart your Roku device: Restart the device from the settings menu. Go to Settings > System > System restart > Restart.
        • Re-install the channel: After your Roku device restarts, visit the Roku Channel Store and add the channel again.

        See for more additional help here on how to resolve a channel playback issue.

        If the issue persists, we recommend contacting the channel team for further assistance. They may need to update the channel to address the issue. Most of the channels on Roku are managed directly by the channel providers themselves.

        You can contact them here at Hulu Help Center.

        Let us know if there's any assistance the Community can offer.

        Thanks,
        Rey