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thescrouger's avatar
thescrouger
Newbie
3 years ago
Solved

Hulu dropped audio glitch every 20-30 seconds

I have the same issue as well. When Hulu Live TV is played over ROKU for live events like sporting events or some other live broadcasts. The problem is exactly as described. It doesn't seem to be a problem for streamed Hulu shows, where the audio appears to be normal.

app playback
  • RokuTakashi's avatar
    RokuTakashi
    3 years ago

    Hey thescrouger 

    Welcome to your first post in the Roku Community!

    We understand that you are having audio issues with Hulu, and we'd like to help you solve this. Follow these troubleshooting steps (in-order) to resolve this.

    1. Remove the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote, and choosing 'Remove channel'.
    2. Restart your device from Settings > System > System Restart.
    3. Once your player starts up again, add the channel once more.

    If the issue persists, keep us posted, and we'll assist further.

    Sending you the best,
    Kash

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  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    3 years ago

    Hey thescrouger 

    Welcome to your first post in the Roku Community!

    We understand that you are having audio issues with Hulu, and we'd like to help you solve this. Follow these troubleshooting steps (in-order) to resolve this.

    1. Remove the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote, and choosing 'Remove channel'.
    2. Restart your device from Settings > System > System Restart.
    3. Once your player starts up again, add the channel once more.

    If the issue persists, keep us posted, and we'll assist further.

    Sending you the best,
    Kash