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hsos's avatar
hsos
Newbie
3 years ago

Hulu & Prime Video not supported

I keep getting Told My Roku Doesn't Support Hulu or Prime Video... and need to get a New Roku....  Even though I was Watching it LAST WEEK... considering it is connected to my Internet 🛜...  and was Working Fine WHY would I be getting this message? 

I Reset and ReStarted my Roku and Logged Back in... Connecting my Email etc. Still is not connecting. I have  a Hulu.... and Prime account that I used before Why Would I not be able to Connect it now? 

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  • Strega2's avatar
    Strega2
    Roku Guru
    3 years ago

    Listing the model number may help.  Some channels do decide to stop supporting old equipment at some point, so it may be helpful to know what you have.