Forum Discussion

Leee's avatar
Leee
Streaming Star
3 years ago
Solved

HULA Live TV going back to home screen

I have 2 Roku streaming devices that go back to home screen when watching live TV after about 1 hour. Model 3700x-ROKU EXPRESS, Software version 11.5.0 Build 4312-28 and Model 3710x-ROKU EXPRESS +...
  • RokuKariza-D's avatar
    RokuKariza-D
    3 years ago

    Leee

    We apologize for the delay in response. 

    Please be advised that the channel developer themselves maintains channels on Roku. We suggest reaching out to Hulu's customer support team to report the issue and get help. There's likely an issue within that specific channel that needs to be addressed with an update from them.

    You can contact them here: Hulu Help

    Thank you for your understanding.


    All the best,
    Kariza

Leee's avatar
Leee
Streaming Star
3 years ago

Tracker ID supplied on 1-19-23.   ID 29-027-015  and  00-027-051

Leee's avatar
Leee
Streaming Star
3 years ago

HAS THERE BEEN ANY PROGRESS ON THIS ISSUE ????????????????

  • RokuKariza-D's avatar
    RokuKariza-D
    Retired Moderator
    3 years ago

    Leee

    We apologize for the delay in response. 

    Please be advised that the channel developer themselves maintains channels on Roku. We suggest reaching out to Hulu's customer support team to report the issue and get help. There's likely an issue within that specific channel that needs to be addressed with an update from them.

    You can contact them here: Hulu Help

    Thank you for your understanding.


    All the best,
    Kariza