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RDG1952's avatar
RDG1952
Newbie
3 years ago
Solved

How to view my watching history?

Is there a way to view my viewing history?    For example how long and when did I last watch the Netflix channel,  YouTube,  Prime, etc. 

I understand that Roku cannot tell me exactly what I watched on Netflix but they must know when I last opened the Netflix app and for how long.

I have read that the Roku device itself does not store a viewing history but it must be in some database somewhere.  Also understand that most channel apps have a history.  I want to see a list of channels and when I watched them.

Thanks

app availability
app playback
content
  • RokuCarly's avatar
    RokuCarly
    3 years ago

    Hi RDG1952,

    Welcome and thank you for posting here at the Roku Community!

    We understand that you wanted to have access to your viewing history, but as of the moment, we actually don't have that feature yet. No worries, we'll take this suggestion into consideration. With your feedback, we'll be more driven to do more in the future. 

    Your satisfaction is essential to us. Know that we're only a call and message away if there's anything else we can help you with. Happy streaming!

    All the best,
    Carly

8 Replies

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  • RokuCarly's avatar
    RokuCarly
    Community Moderator
    3 years ago

    Hi RDG1952,

    Welcome and thank you for posting here at the Roku Community!

    We understand that you wanted to have access to your viewing history, but as of the moment, we actually don't have that feature yet. No worries, we'll take this suggestion into consideration. With your feedback, we'll be more driven to do more in the future. 

    Your satisfaction is essential to us. Know that we're only a call and message away if there's anything else we can help you with. Happy streaming!

    All the best,
    Carly

    • Terry1970's avatar
      Terry1970
      Newbie
      2 years ago

      I have the same frustration. Last night I only saw an hour of a 1-1/2 hour movie because I fell asleep. This morning it wasn't on CONTINUE WATCHING. Want to see the rest of it, but can't remember the name.

      PS: Nothing I watch on Amazon Prime ever shows on my Continue Watching list. What gives?!

       

    • mackinderjulie4's avatar
      mackinderjulie4
      Newbie
      2 years ago

      I have the same aggravating problem, I was watching a Series and it had Episodes and I watched 4 of these but lost my channel I saw the Series on & can not access the same data advertisers collect and Roku collect of my viewing history. Channel, how long I watched...ETC. I need to know this since it is my data 1st of all and cannot find any help desk on Roku Com to get an answer.

      I am 66 yr.s old today is my birthday & I want my viewing history, please & thank you very much Roku.

    • mackinderjulie4's avatar
      mackinderjulie4
      Newbie
      2 years ago

      What is the phone number?

      Roku said they are only call away to answer questions/help customers. What is Roku phone number do I call?

  • Ana_nimos's avatar
    Ana_nimos
    Newbie
    2 years ago

    Hello, i too would like the feature available. I have Roku's in all my kids rooms, and i would love to be able to see what they are watching when they should be watching PBS Kids. unfortunately i cant have Roku's with Some app removed or blocked without it affecting others.

    • AvsGunnar's avatar
      AvsGunnar
      Community Streaming Expert
      2 years ago

      Ana_nimos 

      If you only want "certain" channels/apps installed on a Roku device (like a kid's device), then you can create a seperate Roku account for these devices.

      When all the Roku devices use the same Roku account (same email address), then all the devices are "linked" and all channels/apps are shared between the devices.

      You can just set up a new/different Roku account (use different email address) and then just install the preferred channels/apps you want to on this "unlinked" device. (you will need to first Factory Reset the unlinked device by pressing and holding Reset button for 30+ seconds, or going to Settings/System/Advanced System Settings/Factory Reset

      ----

      Roku really needs to focus on incorporating some sort of "Profiles" feature on their devices for families, but for the time being, setting up devices on seperate accounts may be your best bet to limit access to channels/apps.