I have been trying to find the Super Bowl for HOURS NOW! You sent me an email saying I could watch it for free on roku but I CANNOT. I have a ROKU TV and several computers, but CANNOT SEE THE GAME!!! I invited people over to watch but they've all LEFT NNOW BECAUSE THE GAME IS UNAVAILABLE!!!!!
Every time I click through your stupid "How to watch the super bowl on roku" link it tells me I ALREADY HAVE THE APP INSTALLED, but what good does it do me if I CAN'T SEE THE **bleep** GAME?
Thanks for NOTHING!!!! You SUCK roku!!!!!
You should have done a Google search instead of relying on Roku email. From what I heard (I didn't watch it), you could use the Fox Sports app to watch it, even without a Fox Sports subscription.
I did look on google, I kept being directed to the Fox Sports app and was always reminded that it was already installed.
Thanks, though
If you can't find the app on your home screen after adding the channel from the channel store, then it is possible that your Roku is too old to be supported by that specific app. Another possibility is that your Roku device is set up on an account that is different from the Roku account that you were signed into on your computer when you clicked to add the channel. (Check Settings -> System -> About on your Roku and make sure the same email address in being used on the computer.)
If my guess about not finding the app is incorrect, then more details of what went wrong would help.
All sign ins were done with the only email and password I have on Roku. It didn't work on my laptop, desktop, or my Roku TV. Either way, it's too late now. Thanks though
jaypippet wrote:
All sign ins were done with the only email and password I have on Roku. It didn't work on my laptop, desktop, or my Roku TV. Either way, it's too late now. Thanks though
Really sorry to hear about the issue here! If you were unable to access on multiple non-Roku devices, the issue may have been something else. The game was only available in the US, so ensure you were using a US ISP. If you were traveling outside of the US or using a proxy or VPN, you may have been unable to access the content. Finally, we hear occasionally that certain ad-blockers or router configurations to block certain traffic may impact some content availability.
If none of those above were obstacles, you may want to reach out to FOX Sports directly!
