Hi, Donna-1.
Thanks for reaching out. We'd be more than happy to provide further information about this.
We recommend checking for any software updates on your Roku device to see if this will make a difference. You can find it under Settings > System > Software update > Check Now.
Furthermore, please be informed that the Popular categories on What to Watch are part of the feature. As a workaround, you may highlight the channel tile and press the star (*) button on your remote to remove this by selecting the option 'I don't like this movie.'
We hope you find this information helpful.
Best regards,
Carly
