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IMKenWilliams's avatar
IMKenWilliams
Reel Rookie
5 years ago
Solved

How to fix Spotify not launching on my Roku device

I’ve been using Spotify on Roku for several years and out of the blue, Roku linked Spotify using my Roku credentials. But - now Spotify will not launch.  When I select Spotify I am prompted to select an account (mine is the only account).  When I select my account, nothing happens.  I’ve tried deleting and reinstalling-installing Spotify, but same result.  I’ve tried to remove my credentials, but it doesn’t respond or react when that option is selected either.  

  • To those still having this issue can i add what worked for me today:

    i logged into my spotify account on my pc and logged out of all other devices (there was no option to revoke access for roku btw, &even though it says it won't log you out of the tv app just do it anyway). Then i went onto my roku express and opened spotify. i think i logged out of spotify there, as it still looked the same as before, and this time it actually logged me out instead of doing nothing and so i logged back in and everything was back to normal and working as before. Hope this works for you

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  • Hi,
    I hope all are well. I have had Spotify on my Roku TV for quite some time now (years!), but for the past several days I have not been able to open the app. I get an error stating "Channel Install Failed - Could not open/add 'Spotify Music'. There is not enough space... Please remove one or more channels and try again..."
    I have removed several channels, removed playlists from Spotify itself, tried to open the app and still get this message... I have tried to update on both the TV and in the app on my Android... and have now removed Spotify from my Roku TV and tried to add it once again but still get this message.
    Can anyone help? Thank you

    • RonBoom's avatar
      RonBoom
      Reel Rookie

      I am having the same persistent problem and have done system restarts, checked manually for system updates, reinstalled Spotify, but nothing works. I own multiple Rokus and have a TCL Roku TV as well. I am getting very bummed at this. 

    • Jp85's avatar
      Jp85
      Reel Rookie

      I have had the same problem. All of a sudden Spotify will not work and I get the same “not bough room” warning. It worked fine before and I have no new channels and very few channels overall. I removed some channels, deleted Spotify and reloaded it, turned out v/ROKU off and on, all software up to date. Same problem continues. What is going on with ROKU.????!!!!!!

       

    • Dilly4u's avatar
      Dilly4u
      Newbie

      I had the exact same problem and all my husband did was to check the system for updates. My Roku Express did have an update waiting to be installed and once it was updated everything worked fine again. If you haven't tried to update your system then go to your Home>Settings>System Update>Check Now. Also make sure you are updating the Roku system because when my husband was trying to explain how to update the system over the phone, I was updating just the Spotify channel and not the Roku. Updating the channel will not fix the problem, you need to update the Roku System program. I hope this was helpful and that it solves your issue.