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IMKenWilliams
Reel Rookie
5 years ago
Solved

How to fix Spotify not launching on my Roku device

I’ve been using Spotify on Roku for several years and out of the blue, Roku linked Spotify using my Roku credentials. But - now Spotify will not launch.  When I select Spotify I am prompted to select an account (mine is the only account).  When I select my account, nothing happens.  I’ve tried deleting and reinstalling-installing Spotify, but same result.  I’ve tried to remove my credentials, but it doesn’t respond or react when that option is selected either.  

  • To those still having this issue can i add what worked for me today:

    i logged into my spotify account on my pc and logged out of all other devices (there was no option to revoke access for roku btw, &even though it says it won't log you out of the tv app just do it anyway). Then i went onto my roku express and opened spotify. i think i logged out of spotify there, as it still looked the same as before, and this time it actually logged me out instead of doing nothing and so i logged back in and everything was back to normal and working as before. Hope this works for you

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  • Hi,

    If Spotify on your Roku is not launching after linking with your Roku credentials, follow these steps to resolve the issue. First, clear the Spotify app's cache and data within the app settings. Then, verify your Spotify account's status and login credentials. Ensure your Roku device is running the latest software version and your network connection is stable. If the problem persists, contact Roku support for device-specific assistance. By systematically troubleshooting receptify these areas, you can often resolve the issue and enjoy Spotify on your Roku device once again.