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Jherriott's avatar
Jherriott
Newbie
6 years ago
Solved

How to fix 'insufficient power' or 'low power' warning

I'm watching the LSU-CLEMSON game and all of a sudden, my Roku says "insufficient power"..."USB port will not power this Roku." What happened? How do I fix?

app playback
low power warning

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    • RokuMary-F's avatar
      RokuMary-F
      Community Moderator
      4 years ago

      Hi Rubent6883,

      Welcome to the Roku Community!

      Can you please provide us with more specific information about the issue you are experiencing?
      In the meantime, we would recommend taking a look at our Support page for a more helpful FAQ article that walks through the most common troubleshooting steps to assist you. Get started here: Official Roku Support | Roku Device Questions & Troubleshooting 

      Please let us know and we'll continue assisting you from there.
       

      Best regards,
      Mary

  • Surgical702's avatar
    Surgical702
    Channel Surfer
    4 years ago

    This is the same problem I’m experiencing. I have it plugged into the wall. At this point I’m going to use the fire stick instead of this hassle. Using the Roku power adapter and HDMI cord. have to reset it and then it works for a few days. 

    #rokuexpress4k+

  • greenbrier's avatar
    greenbrier
    Newbie
    4 years ago

    What do I do when the white box on my tv say "insufficient power"  Nancy Dupree

    [personal information removed]

    • TrooperDada326's avatar
      TrooperDada326
      Roku Guru
      4 years ago

      All Roku devices are black so exactly what box are you speaking of?

    • atc98092's avatar
      atc98092
      Community Streaming Expert
      4 years ago
      greenbrier wrote:

      What do I do when the white box on my tv say "insufficient power"  Nancy Dupree

      nsdupree@live.com

      Please edit your post and remove your email address. It's extremely dangerous to post personal information like that in a public forum. Scammers look for information like that and might pretend to be someone that can assist you. Click the 3 vertical dots and select Edit Reply.

  • Chasy's avatar
    Chasy
    Newbie
    3 years ago

    I got the Insufficient Power message. How do I fix this?

    • RokuMary-F's avatar
      RokuMary-F
      Community Moderator
      3 years ago

      Hi Chasy,

      Thanks for posting in the Roku Community!

      I'm sorry to hear about the issue you're running into! I'd be happy to help take a closer look to see how we can help get you up and running. How are you powering the Roku device? Is the device plugged into the TV USB port or is it plugged into a wall outlet? Have you tried taking a look here in our Support resources and following the steps to help get the insufficient power message to resolve? What to do if the red light is flashing, or you see a "low-power" warning | Official Roku Support

      Please keep us posted and we'll continue assisting you from there.


      Best regards,
      Mary

      • jwockenfuss's avatar
        jwockenfuss
        Newbie
        3 years ago

        I am also having this problem.  My Roku is plugged into the wall and I'm still getting the low power message.  It's always been plugged into the wall.  I unplugged it and plugged it back in and it is fine for a bit, but then says it again.  I also can't connect to the internet anymore.  I have tried all of the trouble shooting methods in this community.  

        Help!

  • atc98092's avatar
    atc98092
    Community Streaming Expert
    6 years ago
    Jherriott wrote:

    Watching LSU-CLEMSON. Roku says "insufficient power" all of a sudden. Says "USB port will not power this Roku." It did for 5 months. What happened ?

    It's possible that something changed on the TV's USB port, and now it's not providing enough power. Have you tried using the power adapter that came with the Roku? Exactly what model Roku do you have? Model number, please, not its name. 

    • bmf1015's avatar
      bmf1015
      Newbie
      4 years ago

      I am also having the same issue, I don't hava a usb port on my tv. I use the wall outlet and have to keep unplugging and plugging in the usb to the wall plug every time I use my express plus 4k, Please help

      • Troyster's avatar
        Troyster
        Channel Surfer
        4 years ago

        There is no help, no solution from ROKU, no cords, no fixes.  My issue was solved with an AMAZON Firestick.  I had two TVs these did not work on; another TV was fine, and one TV was a newer one so who knows!  But other than unplug-replug, there is no solution.  Frustrating and ROKU does not respond.

    • darinkb's avatar
      darinkb
      Reel Rookie
      4 years ago

      This is not a problem with where you're putting it this is often a problem the Roku itself but they will not tell you that it's their device on the site. Just unplug it trade in the same port same thing happens try another way to plug it in. Like I said Roku will refuse to take responsibility for their device having an error

  • Nearmyst's avatar
    Nearmyst
    Reel Rookie
    5 years ago

    Same problem on a Roku express 4k. I have tried multiple USB cables with multiple different power sources and a couple different HDMI cables. This error message and the trouble shooting below is obvious bull**bleep**. It's not the cables. When multiple people here, on Reddit and other places have this same problem, it's your **bleep**ing device which is faulty. I just got this thing to replace another which suddenly started running out of space despite not adding anything to it. I am extremely annoyed.

    • Nearmyst's avatar
      Nearmyst
      Reel Rookie
      5 years ago

      And, this is my 4th Roku since 2017. They have all had bull**bleep** deaths. Your products are a rip off. Switch to a subscription model and use hardware that actually supports using it.

  • Vocalsbyjoanna's avatar
    Vocalsbyjoanna
    Reel Rookie
    4 years ago

    Guess what... All you have to do is plug it into a different plug for some reason just doesn't like the plug it was using...

     

    That's the actual outlet plug not the HDMI input...

    BTW.

     

    Your Welcome

     

    Take that Roku Techies

    lol 

     

    Problem solved in less than a minute.

    • RokuKariza-D's avatar
      RokuKariza-D
      Retired Moderator
      3 years ago

      Hi Candicane79

      Thanks for the post.

      We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern? What are the troubleshooting steps you've tried?

      With more information, we can assist you further.


      All the best,
      Kariza

      • tktnrs's avatar
        tktnrs
        Newbie
        3 years ago

        I don't know what more to tell. It is a device plugged in to TV. Device on each TV, all are blinking. Tried plugging in to different usb port, tried plugging in to wall. This is frustrating, would like a phone number to roku to talk to someone to walk me through. 

    • RokuKariza-D's avatar
      RokuKariza-D
      Retired Moderator
      3 years ago

      Hi April61

      Thanks for reaching out here in the Community!

      We suggest you try performing a factory reset on your Roku TV and see if that will resolve the issue you're experiencing. 

      Perform the following steps with your Roku remote or the Roku mobile app.

      1. Press Home on your Roku remote
      2. Scroll and select Settings
      3. Select System
      4. Select Advanced system settings
      5. Select Factory reset
      6. If you have a Roku TV, select Factory reset everything. Otherwise, move to the next step.
      7. Follow the on-screen instructions

      You can also try using the physical button to reset your TV. Check out this support link for instructions: How to system restart or factory reset your Roku streaming device

      Let us know how it goes.


      All the best,
      Kariza