Forum Discussion

Armjag's avatar
Armjag
Reel Rookie
3 years ago

How to create an account on rfd tv

Who do I create an account to DVD tv
RokuKariza-D's avatar
RokuKariza-D
Retired Moderator
3 years ago

Hey Armjag

Thanks for the post.

We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern?

With more information, we can assist you further.


All the best,
Kariza

Kashrim's avatar
Kashrim
Reel Rookie
3 years ago

I am told to sign in with my Roku email and password. When I do that I receive an Error telling me that my email doesn't exist. Help. 

  • Kashrim's avatar
    Kashrim
    Reel Rookie
    3 years ago

    What else do you need? Is RFD a paid channel? 

    • RokuNimfa-C's avatar
      RokuNimfa-C
      Retired Moderator
      3 years ago

      Hi Kashrim, 

      Thanks for reaching out to the Roku Community. 

      We apologize for the inconvenience you experienced while attempting to sign in to the RFD TV app. It shows that the RFD-TV Now channel service may require additional fees to access it. Please make sure that you have subscribed to this channel and that it is still active.

      Please read the detailed article about How to sign in to watch movies and TV shows

      Hope this helps. Let us know how it goes. 


      Regards,
      Nimfa

      • BartZLederman's avatar
        BartZLederman
        Roku Guru
        2 years ago

        There are some very serious problems with their APP.

        In order to see ANY content, you have to sign in.

        The default is to sign in with your Roku username and password.

        This DOES NOT WORK.

        I've exchanged E-mail with RFDtv, and they also called me to

        walk me through the login process, and confirmed that signing

        up with a Roku account is not possible.

         

        Creating your own account also did not work for me. The person

        who called me didn't explain why, but I have deduced that it's

        because there are two boxes to check, one for "allow marketing information"

        and "agree to terms of service". I never checked the first one, only the

        second. After that, the account creation process just sits there. There

        is NO warning that you have to allow marketing information to be

        collected before or after trying to confirm the application.

        The person that called offered to create an account for me, but

        required credit card information. NOWHERE on the RFDtv page,

        or in the Roku APP, or during the sign-in or account creation

        process is there a warning that ALL content is now pay only.

        They are, of course, entitled to do this if they choose, but there

        should be a warning before creating an account.


        Finally, there is a problem this App has that is more common than

        it should be. When you type in your password, it gets blanked out

        with asterisks. This is a very outdated concept. How often when

        you are creating an account on your TV is someone looking over

        your shoulder when you enter it? And if there is someone, can't

        they see what you're entering as you do it? At the very least,

        the user should be given the choice of seeing the entire password

        as it's typed in to reduce the possibility of entering it incorrectly.

        Roku should make this a requirement for all apps that need a

        password in order for them to be added to the Roku roster of apps.


        I am deeply disappointed with the RFDtv app and process.


        Bart Z. Lederman