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Sefuller's avatar
Sefuller
Newbie
26 days ago
Solved

How to access an unlimited subscription on Amazon Prime?

The amazon music app on my roku tv signs me into my amazon prime account, without access to my music unlimited subscription.  This is annoying because I like to shuffle an artist's entire catalog but the prime account only allows selection one album or song at a time.  Is there anyway to access the unlimited subscription through the music app on roku?

app subscription
  • RokuSuzetteL's avatar
    RokuSuzetteL
    16 days ago

    Hi, Sefuller  

    Thanks for sharing this with the Roku community! 

    I understand you are having issues with unlimited access on your Amazon subscription. 

    For additional assistance, contact the app provider's support team. Most Roku apps are managed by their providers, who handle the app's design, content accessibility, and device compatibility.

    For help, reach them here

    I appreciate your understanding!

    Thanks,  
    Roku Community Team 

1 Reply

  • RokuSuzetteL's avatar
    RokuSuzetteL
    Community Moderator
    16 days ago

    Hi, Sefuller  

    Thanks for sharing this with the Roku community! 

    I understand you are having issues with unlimited access on your Amazon subscription. 

    For additional assistance, contact the app provider's support team. Most Roku apps are managed by their providers, who handle the app's design, content accessibility, and device compatibility.

    For help, reach them here

    I appreciate your understanding!

    Thanks,  
    Roku Community Team