Forum Discussion

sonorankiwi's avatar
sonorankiwi
Binge Watcher
2 years ago

How Long Does It Take Roku to Add New Content From Premier Channels?

I've noticed that if I subscribe to a premier channel through Roku, new content does not appear on that channel when it does on the channel itself (ie the channel when subscribed to directly, instead of through Roku). For instance, I have been receiving notifications that new episodes of a particular show are now available on Discovery+, but they are not available on *our* Discovery+ subscription, which is through Roku.

How long does it take Roku to add new content to the premier streaming service listings that it handles?

App Subscription
content
  • Strega2's avatar
    Strega2
    Roku Guru
    2 years ago

    What do you mean by “through Roku”?  If you mean stand-alone channel/apps, like the Discovery App on your home screen, then that is under control of the app-writer (Discovery) and likely happens essentially instantaneously.  On the other hand, some content can also be subscribed to inside the Roku Channel App.  In that case, you are running Roku’s app, and I really don’t know how that app interacts with the content providers or whether updates happen at the same speed with various providers.

    I would generally recommend making accounts directly with content providers and signing into those accounts using their apps, because then you can contact them for answers.  With Roku, it can be hard to find someone who knows anything, if you can get a response at all.