Forum Discussion

gino3472's avatar
gino3472
Newbie
3 years ago
Solved

How do I watch my local channels?

I just set up my roku streaming device this morning but i cannot watch my local channels. How do I watch my local channels?
  • RokuCarly's avatar
    RokuCarly
    2 years ago

    Welcome and thank you for posting here in the Roku Community, Tgordo!

    It is highly appreciated that you've brought this to our attention and we'd be more than happy to find you the best resolution possible. 

    May we first know if this only happens to the Spectrum channel alone? If so, kindly follow the steps provided below to help you troubleshoot it:

    • Remove channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
    • Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
    • Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel

    Furthermore, kindly visit our support article on How to resolve a channel playback issue to help you learn more about this. In the meantime, we sincerely apologize for any inconvenience this may have caused.

    Let us know how it goes and we'll continue assisting you from there. Hope this helps!

    Best regards,
    Carly