How do I talk to someone at customer service??

They usually answer in this forum, but you can also go here to the support page (see link)

Official Roku Support | Roku Device Questions & Troubleshooting

Hi, hammer46 

Thanks for posting, and welcome to the Roku Community.

We appreciate you reaching out for support regarding your concern, and we'd be happy to assist. Our team would like to know specific details about the issue so we can provide you with the right resolution.

• What specific Roku device you are having issues with?
• What app are you accessing the content?
• Is this the first time you've experienced the issue? If so, when did you first encounter it?
• What troubleshooting steps have you attempted to resolve the issue?

In the meantime, you can reach out to our Support team if you wish to be assisted directly here: Roku Support

Keep us posted.

Best wishes,
Kash