Forum Discussion

Joysn's avatar
Joysn
Binge Watcher
2 years ago

How can I stream Amazon Prime Video on Roku Ultra?

Hello,

I have a Roku Ultra (some 5 yrs old) and want to stream Prime Videos.

How can I do this?

On Laptop and other streaming devices it works without issues, but I do not know how to use Roku Ultra with Prime Video.

13 Replies

  • atc98092's avatar
    atc98092
    Community Streaming Expert

    You install the Prime Video app/channel, log into your Prime account with your Prime credentials, and watch whatever you want to with the plan you have. The Prime Video app is compatible with all versions of the Roku Ultra.

    • Joysn's avatar
      Joysn
      Binge Watcher

      It sounds easy as you write it 🙂
      But exactly this is not working. Ant support from Roku is not replying, even tried to send them an email.

      • atc98092's avatar
        atc98092
        Community Streaming Expert

        Joysn even if Prime Video is available in your country (and you really need to tell us what country that is) it doesn't mean that Amazon has made it available on Roku devices. Only Amazon can control that availability. Roku cannot override the settings the app provider configures. 

    • Joysn's avatar
      Joysn
      Binge Watcher

      I try to add the channel, on the Roku Ultra it is not listed, here on the website the "Add app" button is disabled. How come this? In my country Amazon Prime is available without issues. Why does Roku not support it?

      On the website I can not even find the channel store anymore. I am getting to it only via your URL.

      Roku is the strangest device I ever saw 🙂

      • JWS9518's avatar
        JWS9518
        Roku Guru

         

        Joysn 

        What country are you in?  Roku is not currently supported in all countries/region.   So many apps are restricted due to it not being supported there yet.