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Spaceman1107's avatar
Spaceman1107
Newbie
3 years ago

Hotstar added but not able to view. Works perfectly fine on other devices in same geographical loc.

Channel added but not able to stream. I’m located in Canada. It shows an error: the app isn’t available due to geographical licensing restrictions. (CO-7)

what to do?

1 Reply

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  • RokuNimfa-C's avatar
    RokuNimfa-C
    Retired Moderator
    3 years ago

    Hi Spaceman1107,

    Thanks for reaching out to the Roku Community.

    We'd like to know more about this so we can better assist you. Could you provide the serial number of the Roku device where you received this error message? To get this go to Settings>System>About.
    Keep us posted.


    Regards,
    Nimfa