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ryleigh2's avatar
ryleigh2
Newbie
12 months ago

Hisense Tv Black Screen, Not turning back on fully

My tv is a black screen but when i push buttons on the remote i can hear them through the tv and there is a voice coming from the tv reading the buttons i push outloud. how do i get my tv to work? 

1 Reply

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  • atc98092's avatar
    atc98092
    Community Streaming Expert

    It sounds like your screen backlight has failed. You need to contact Hisense to determine if it's still under warranty. The backlight is not a user-replaceable item.