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Warddustin10's avatar
Warddustin10
Newbie
2 years ago

Hisense roku tv keeps taking me back home screen does it all apps even dvd

I tried factory reset, switching outlets, I tried everything. Is my mother board bad and if so is it worth fixing?

1 Reply

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  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    2 years ago

    Hi Warddustin10,

    Welcome to the Roku Community!

    Thanks for bringing this to our attention, and we're sorry to hear about this. We definitely want to assist you and put you back to streaming. As a start, have you tried connecting your Roku TV to an alternative network, such as your hotspot to see if you notice any difference? In addition, you can try to restart your router/modem, then check if you're still kicked back to the home screen.

    Keep us posted on what you find out, we'll assist you further regarding your concern.

    All the best,
    Kash