Forum Discussion

GuardianHealer7's avatar
GuardianHealer7
Newbie
3 years ago
Solved

Hisense Roku Smart TV Apple App login fail

Apple ID has a permanent 2F step verification. You can’t turn it off anymore. I’m now having trouble logging into the Apple TV+ App on my TV (not the Ron streaming device). It worked fine on my previ...
  • RokuKariza-D's avatar
    RokuKariza-D
    3 years ago

    Hello GuardianHealer7

    Thanks for the post.

    Please be advised that channel logins or authentication are handled directly by the channel developer. We suggest reaching out to Apple TV's customer support team to report the issue and get help. They can resolve the error you are having with channel authentication.

    You can contact them here: Apple TV - Official Apple Support

    We appreciate your understanding.


    All the best,
    Kariza

RokuKariza-D's avatar
RokuKariza-D
Retired Moderator
3 years ago

Hello GuardianHealer7

Thanks for the post.

Please be advised that channel logins or authentication are handled directly by the channel developer. We suggest reaching out to Apple TV's customer support team to report the issue and get help. They can resolve the error you are having with channel authentication.

You can contact them here: Apple TV - Official Apple Support

We appreciate your understanding.


All the best,
Kariza