Forum Discussion

Mikeconnie99's avatar
Mikeconnie99
Newbie
3 years ago
Solved

Help with Disney +to get signed on

I am trying to sign into Disney + using my Roku username and will not let me. I went through originally to get Disney +. The Disney + app doesn’t recognize my email.
  • RokuKariza-D's avatar
    RokuKariza-D
    3 years ago

    Hello Mikeconnie99 

    Thanks for reaching out here in the Community!

    Please be advised that channel logins or authentication are handled directly by the channel developer. We suggest reaching out to Disney Plus' customer support team to report the issue and get help. They can resolve the error you are having with channel authentication.

    You can contact them here: Disney+ Help Center

    We appreciate your understanding.


    All the best,
    Kariza

RokuKariza-D's avatar
RokuKariza-D
Retired Moderator
3 years ago

Hello Mikeconnie99 

Thanks for reaching out here in the Community!

Please be advised that channel logins or authentication are handled directly by the channel developer. We suggest reaching out to Disney Plus' customer support team to report the issue and get help. They can resolve the error you are having with channel authentication.

You can contact them here: Disney+ Help Center

We appreciate your understanding.


All the best,
Kariza